Privacy Policy

PageIntake ("we") is operated by Centis in the Republic of Korea. This policy follows Korea's Personal Information Protection Act (PIPA) and explains how we handle personal information on pageintake.com and in the PageIntake app.

1. Personal information we collect

• Account: name, email address, and, if you sign in with Google, your Google profile photo. We never ask for a password: you sign in with a one-time code sent to your email, or with Google.
• Agency: agency name, reply-to email address, timezone, and logo. The timezone is first guessed from your IP address.
• Team: the email address of each person you invite.
• Billing: the Owner's name and email address, which we pass to our payment provider. We never see or store card details.
• Collected automatically: IP address and browser type for each signed-in session, access logs, and pages visited.
• Activity records: what each person did in an agency and when (for example, who approved an answer or invited a member), with their name or email address at the time.
• Contact form: name, email address, and message.

2. Information we process for agencies

Agencies use PageIntake to collect website content from their clients. The client's name and email address, their answers, and the files they upload belong to the agency. For this information the agency decides what is collected and why, and we process it only on the agency's behalf, under ourData Processing Addendum. If you are an agency's client, contact the agency about your information. We'll help them answer your request.

Clients don't need an account, and the client form sets no cookies.

3. Why we use it

• To create your account, sign you in, and keep you signed in.
• To run the service: projects, team members, client links, emails, and the tools you connect.
• To bill paid plans and send receipts.
• To keep the service secure, prevent abuse, and look into problems.
• To announce the launch, if you joined our waitlist before it closed.
• To respond to your inquiry, if you contacted us.
• To count visits to the website in aggregate so we can improve it.

We process this information because it's needed to provide the service you signed up for (PIPA Art. 15(1)(4)), or to answer a request you made. We don't use it for any other purpose, sell it, use it for advertising, or use it to train AI models. We don't make decisions about you by automated means alone.

4. How long we keep it

• Account: until you delete your account.
• Agency, projects, and activity records: until the Owner deletes the agency. What you wrote in an agency, such as answers and comments, stays with that agency under the name you had, even after you delete your account.
• Sessions: 7 days after you last use PageIntake.
• Sign-in codes: 10 minutes.
• Invitations: 7 days, or until they are answered.
• Records of what we sent to connected tools: 30 days after delivery.
• Waitlist: it's closed. We delete the addresses we collected once we announce the launch, or sooner if you ask.
• Contact form: up to one year after we resolve your inquiry.
• Access logs: as long as our hosting provider needs them for security.

Deleting an account or an agency takes effect at once. Database backups expire within 30 days. If a law requires us to keep information longer, we keep it only for that period and purpose.

5. Sharing with third parties

We don't provide your personal information to third parties, unless you agree to it or a law requires it.

When an agency connects a tool such as Slack, Google Drive, Dropbox, Notion, Webflow, or a webhook, we send project information to that tool at the agency's direction. What we send to each tool is listed on ourSubprocessors page.

6. Service providers and overseas transfers

We entrust some processing to the service providers below. They store data outside Korea, so your information is transferred overseas over encrypted connections whenever you use pageintake.com or the app. We do this because it's needed to provide the service you signed up for, and disclose it here as PIPA (Art. 28-8(1)(3)) requires.

You can refuse overseas transfer by not using PageIntake or not using the contact form. If you refuse, we can't provide the service or reply to your inquiry.

7. Google user data

If you sign in with Google, we receive your name, email address, and profile photo. We use them only to create your account and sign you in.

If your agency connects Google Drive, PageIntake asks for access only to the folder you choose and the files PageIntake creates there. We use that access only to copy approved files into the folder. We can't see other files in your Drive, and we never delete anything there. You can disconnect Google Drive in PageIntake at any time, and remove PageIntake's access in your Google Account settings.

We don't share Google user data with anyone, use it for advertising, or use it to train AI models. No person at PageIntake reads it, unless you ask us to, it's needed for security, or a law requires it. PageIntake's use and transfer of information received from Google APIs will adhere to theGoogle API Services User Data Policy, including the Limited Use requirements.

8. Your rights

You can ask us at any time to access, correct, delete, or stop processing your personal information. You can change your name and delete your account yourself in the app. For anything else, emailsupport@pageintake.com and we'll act on your request without delay. You can make a request through a representative, such as a legal guardian or someone you authorize.

9. How we destroy it

When the retention period ends or the purpose is fulfilled, we destroy personal information without delay. Database backups expire within 30 days. Electronic files are deleted in a way that can't be restored. We keep no paper records. If a law requires us to keep something, we store it apart from other information and use it only for that purpose.

10. How we protect it

• Data is encrypted in transit.
• Credentials for the tools you connect are encrypted, and never sent to a browser.
• Sign-in codes and client links are stored hashed.
• Access to personal information is limited to the people who need it.
• We use access controls and monitor for unauthorized access.

11. Cookies

The app uses only the cookies it needs to work: one that keeps you signed in, and short-lived ones while you sign in with Google or connect a tool. We don't use cookies for analytics or advertising. We count website visits with Cloudflare Web Analytics, which doesn't use cookies or track you across sites. You can block cookies in your browser settings, but then you can't sign in to the app.

12. Children

PageIntake is built for businesses, and accounts are for adults. We don't knowingly collect personal information from children under 14.

13. Privacy officer

Our privacy officer handles questions and complaints about personal information.

• Name: Dongyun Lee
• Email: support@pageintake.com

14. Remedies

If you need help with a privacy issue, you can also contact these Korean authorities:

• Personal Information Infringement Report Center (KISA): privacy.kisa.or.kr, 118
• Personal Information Dispute Mediation Committee: kopico.go.kr, 1833-6972
• Supreme Prosecutors' Office, Cybercrime Investigation: spo.go.kr, 1301
• Korean National Police Agency, Cyber Bureau: ecrm.police.go.kr, 182

15. Operator

• Business name: Centis
• Representative: Dongyun Lee
• Business registration number: 812-63-00790
• Mail-order business registration number: 2026-충북청주-0431
• Address: 303, 95-7 Suam-ro, Cheongwon-gu, Cheongju-si, Chungcheongbuk-do, Republic of Korea
• Email: support@pageintake.com

16. Changes

If we change this policy, we'll post the new version here with its effective date at least 7 days in advance. For significant changes, we'll also let account holders know by email.